Challenge

In the auto business, if a new car has been damaged, it can no longer be sold as a “new” car. It must be noted to the buyer, which results in significant revenue loss. Adding to the loss is the time it takes for repair and labor to do so. Plus, having a partner that understands the unique challenges of monitoring an auto dealership, and how to deal with browsing and normal lot walk-throughs is most important.

This client was using a competitor’s service and was completely dissatisfied with the ongoing system support and the substantial drop in the quality of the monitoring. It was common for service requests to go unanswered for weeks and even months.

Services & Technology

Electronic Security Managed Services

  • SOC (Security Operations Center)
  • Surveillance
  • Monitoring
  • Design Management & Build

Solution

MidPoint installed an end-to-end Axis camera system, utilizing Axis cameras, server, and audio speakers to provide the client with both a top-of-line system that maximized operational benefits for the client’s day-to-day running of the dealership, while affording our guards the technology to improve after-hours security and monitoring.

Results

Overall, the system provided the client with greater efficiency, stronger security, and increased peace of mind. These enhancements delivered a safer, more efficient, and more secure environment for the client.

View Our Other Case Studies

The Baltimore Ravens Boys & Girls Club at Hilton Recreation Center
Undisclosed Data Center Client
University of Maryland Basketball Performance Center

About MidPoint

MidPoint is the central hub for integrated technology systems—bringing Audio-Visual, Electronic Security, Structured Cabling, and IT-Wireless Services together to work in perfect synergy.

Awards & Accreditations

BBJ, Fastest Growing Private Companies #1, 2025, 2024

BBJ, Largest Managed IT Firms #1, 2025

Inc. Regionals #30, 2025