Challenge

Bettenhausen Automotive Group was experiencing recurring issues across its four dealership locations with its previous monitoring provider. Criminal theft events were being missed, cameras frequently went offline, and servers experienced prolonged outages without notification. In some cases, systems remained offline for one to two weeks before the client became aware of the problem. The lack of accountability, communication, and proactive support created significant concerns around the reliability of their security infrastructure. As a result, Bettenhausen faced increased risk of theft, property damage, and operational disruptions. They needed a partner that could provide dependable monitoring, transparent communication, and a comprehensive solution that would ensure their dealerships remained protected around the clock.

Services & Technology

Electronic Security Managed Services

  • SOC (Security Operations Center)
  • Surveillance
  • Monitoring
  • Design Management & Build

Solution

MidPoint designed and implemented a comprehensive security and monitoring solution tailored to Bettenhausen Automotive Group’s four dealership locations. After evaluating the existing infrastructure, our team strategically integrated portions of the client’s current camera systems where appropriate, helping reduce costs while maximizing the value of their investment. To further enhance security, MidPoint installed an end-to-end Axis solution featuring Axis cameras, servers, and audio speakers, delivering a high-performance surveillance platform that supports both day-to-day dealership operations and after-hours security.

To provide greater visibility into system health, MidPoint deployed Vunetrix across all locations to continuously monitor critical devices and network components. If a camera, server, or network device experiences an issue, MidPoint receives an immediate notification, allowing our team to proactively communicate with the client and resolve problems before they impact operations. Complementing this proactive approach, MidPoint’s Security Operations Center (SOC) provides 24/7 remote video monitoring, helping protect the dealerships from theft, vandalism, and other criminal activity. By combining advanced Axis technology, intelligent device monitoring, responsive support, and real-time surveillance, MidPoint delivered a reliable, scalable security platform that enhances operational efficiency while providing Bettenhausen with greater confidence in the performance and protection of its facilities.

Since we switched over to Midpoint in late 2023, each of our buildings have seen drastic improvements in security. No more blind spots, no more cameras offline and no more vehicles being damaged or stolen. We had a great experience with installation and change over at all (4) of our sites. The knowledge and professionalism shown by the installers and Midpoint Technicians was top notch. We can’t say enough about their courteous and hardworking staff that guided us through every step of the process. – John Pacult

Results

Since partnering with MidPoint, Bettenhausen Automotive Group has seen a significant improvement in the reliability and effectiveness of its security systems. Server uptime has dramatically increased, camera outages have become infrequent, and any issues that do arise are identified and addressed quickly through proactive monitoring and support. MidPoint’s Security Operations Center has successfully intervened in numerous incidents involving attempted theft and criminal activity across the dealerships, helping prevent property damage and reduce potential losses. The combination of dependable infrastructure, continuous monitoring, and rapid response has strengthened the client’s overall security posture. Most importantly, Bettenhausen now has confidence that its facilities are being actively monitored and supported by a team that prioritizes accountability and communication. The lasting impact has been a trusted partnership that allows the client to focus on serving its customers while MidPoint focuses on protecting its business.

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About MidPoint

MidPoint is the central hub for integrated technology systems—bringing Audio-Visual, Electronic Security, Structured Cabling, and IT-Wireless Services together to work in perfect synergy.

Awards & Accreditations

BBJ, Fastest Growing Private Companies #1, 2025, 2024

BBJ, Largest Managed IT Firms #1, 2025

Inc. Regionals #30, 2025